Terms of service
These terms govern your use of Box to Shelf, a Shopify app provided by BRAINWAVE S.R.L., Bucharest, Romania (CUI 47608048, Trade Register J40/2465/2023) (“we”, “us”). By installing Box to Shelf you accept them on behalf of the business that operates the store (“you”).
1. Business customers only
Box to Shelf is offered only to businesses acting for purposes of their trade or profession. It is not offered to consumers, and consumer-protection rules for distance contracts do not apply.
2. The service
Box to Shelf reads supplier documents you upload or email to it, matches the lines to products in your store, and proposes stock and cost updates. Nothing is changed in your store until you review the proposed changes and press Apply. You can undo the most recent apply.
3. Your responsibilities
- Document reading is automated (including AI) and can contain errors. You are responsible for reviewing every change before applying it, including quantities, costs, product matches and the chosen location.
- You confirm you are entitled to send us the documents you send, and that they don't contain data about your customers beyond what is unavoidable on supplier documents.
- You keep your Shopify account secure and use Box to Shelf lawfully.
4. Plans and fees
Your first 3 documents are free. Paid plans (Starter $19, Growth $39, Pro $79 per 30 days, in USD, plus applicable taxes) are billed through Shopify and include the document and location allowances shown in the app. Usage resets each calendar month (UTC). Documents we cannot read are not counted. You can upgrade, downgrade or cancel in the app at any time; fees already charged are not refunded except where required by law or by Shopify's billing rules.
5. Data
We process store data and documents as your processor, as described in our privacy policy, which forms part of these terms and serves as our data processing agreement under Art. 28 GDPR. We do not use your data to train AI models.
6. Availability and changes
We aim for high availability but do not guarantee uninterrupted service. We may change features; we will give at least 30 days' notice of changes that materially reduce what your plan includes or increase its price.
7. Liability
- Box to Shelf is provided “as is”. To the extent permitted by law we give no warranty that it is error-free or fit for a particular purpose.
- We are not liable for indirect or consequential loss, lost profit, lost sales or the consequences of changes you applied after review.
- Our total liability for all claims in connection with Box to Shelf is limited to the fees you paid us in the 12 months before the event giving rise to the claim.
- Nothing limits liability that cannot be limited by law, such as for intent or gross negligence.
8. Suspension and termination
You can stop using Box to Shelf at any time by uninstalling it. We may suspend access for non-payment, abuse or security risks, with notice where practical. On uninstall we delete your data as described in the privacy policy.
9. Governing law and courts
These terms are governed by [TO CONFIRM] Romanian law, excluding the UN Convention on Contracts for the International Sale of Goods. The courts of Bucharest, Romania have exclusive jurisdiction [TO CONFIRM].
10. Contact
BRAINWAVE S.R.L., Bucharest, Romania · [TO CONFIRM: support@ email]